# Find the right troubleshooting guide

Inspect the existing work and choose the guide for the specific issue you see.

Canonical: https://www.growthub.ai/f/docs/troubleshooting/overview

![Illustrated Growthub guide: Find the right troubleshooting guide. Inspect the existing work and choose the guide for the specific issue you see.](https://www.growthub.ai/help-center/guides/troubleshooting--overview.webp)

## Keep the original work

Return to the existing conversation, saved run and destination. Read the current status and any returned explanation. A delayed page or request response does not always mean that the underlying agent has stopped.


## Choose the issue

- [Provider or model unavailable](https://www.growthub.ai/f/docs/troubleshooting/providers)
- [Slack request or reply missing](https://www.growthub.ai/f/docs/troubleshooting/slack)
- [Routine or delivery needs attention](https://www.growthub.ai/f/docs/troubleshooting/routines)
- [Connected tool cannot complete an action](https://www.growthub.ai/f/docs/troubleshooting/tools)
- [Browser or local app needs attention](https://www.growthub.ai/f/docs/troubleshooting/browser)
- [Page, source or saved result unavailable](https://www.growthub.ai/f/docs/troubleshooting/saved-work)

## Ask for help with useful context

Contact the success team with the approximate time, affected conversation or run link, provider name and what you expected to happen. Include the exact visible message where useful. Do not send passwords, access tokens, cookies or confidential files unrelated to the issue.

- [Contact the success team](mailto:success@growthub.net)

## Keep going
- [A provider or model is unavailable](https://www.growthub.ai/f/docs/troubleshooting/providers)
- [A Slack request or reply needs attention](https://www.growthub.ai/f/docs/troubleshooting/slack)

Support: success@growthub.net